The order is shipped once your payment has been cleared. Please contact our
customer service center
if you would like to request an exchange or return on your order.
Please take into consideration that some products may take additional time for delivery and processing.
Shipping company may be different due to delivery company situation. Special regions may not be able to ship, if not, orders may be canceled .
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund. The exact country-specific tariffs can be found at the respective national customs office. See IMPORT DUTIES / CUSTOMS